Frequently Asked Questions

FST is a nationally recognised, domestic-only training provider specialising in telecommunications and ICT. We're a new provider, small enough that you deal directly with the people running the place — trainers with real, current industry experience, not a call centre.

Yes, all FST courses are nationally recognised.

Contact us to start your enquiry. We'll talk through entry requirements and fit, then complete your enrolment together.

Courses are available face-to-face, depending on the course.

We are required to issue your certificate within 30 calendar days of you meeting all requirements. We aim to issue within two weeks.

Some short courses have entry conditions or licensing prerequisites, noted on each course page. We'll confirm what applies to you before you enrol.

Yes. Every learner in nationally recognised training needs a Unique Student Identifier (USI). It's free to create at usi.gov.au.

A White Card is the mandatory entry credential for construction site work in Australia. FST's White Card course is coming soon — pending WorkSafe Victoria registration.

Yes, RPL is genuinely assessed on a case-by-case basis. Given the practical, safety-critical nature of our units, most students will still need to demonstrate the skill in person — we always have the conversation.

If you've completed an equivalent unit — at FST or elsewhere — a credit transfer may apply, on confirmation from your Statement of Attainment or USI transcript.

Please refer to our cancellation and refund policy, or contact our Student Services office.

No — FST is fee-for-service only, domestic students only. We don't offer government-subsidised places.

Get in touch with our Student Services office — for course-related or personal support, confidentially, whenever you need it.

Contact us as soon as possible so your trainer knows.