Work on and resolve recurrent network faults (Skill 5)

Course Overview

Work on and resolve recurrent network faults (Skill 5) develops the practical skills required to investigate recurring faults within telecommunications networks. The training focuses on using a structured approach to identify the source of a fault, assess network performance and determine suitable corrective actions.

Participants develop the knowledge and techniques needed to prepare for fault-finding work, carry out testing and investigation activities, and assess information gathered during the process. The course is relevant to telecommunications cablers and technicians involved in installing, maintaining and troubleshooting network infrastructure.

The training also emphasises safe working practices and accurate reporting. Learners are required to work methodically, follow applicable safety procedures and document identified faults and the solutions applied.

Key Skills / What You Will Learn

• Prepare tools, equipment and work areas for recurrent fault investigations
• Apply systematic fault-finding methods to telecommunications networks
• Carry out testing and checks to help identify recurring network problems
• Analyse fault information and determine appropriate corrective actions
• Follow required safety procedures and work practices during fault-finding activities
• Record and communicate fault findings and applied solutions
• Complete fault-finding activities in accordance with workplace requirements

Completion / Outcome

On successful completion of the required training and assessment, participants will receive a Statement of Attainment for ICTTEN313 – Work on and resolve recurrent network faults.