Our Policies
Full copies of any FST policy are available on request from our Student Services office. Below is a plain-language summary of the ones most relevant to students.
How we plan, deliver and assess training against national standards.
The support available to you before, during and after training.
How we assess prior skills and experience — a genuinely case-by-case standard.
How previously completed units or qualifications can count toward yours.
How enrolment works, from application through to confirmation.
How to raise a concern and how we handle it. See our Complaints & Appeals page.
How we handle your personal information. See our Privacy Policy page.
How we keep our training environments safe.
Don't see what you're looking for? Contact our Student Services office and we'll point you to the right policy or answer your question directly.
Contact us